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Changes in communication in, from, and about higher education institutions

03.06.2021 20:37 | Anonymous member (Administrator)

Studies in Communication Sciences (SComS)

Deadline: December 12, 2021

Edited by: Silke Fürst, Daniel Vogler, Isabel Sörensen, Mike S. Schäfer (University of Zurich, Department of Communication and Media Research IKMZ, Switzerland)

We are seeking contributions for a thematic section of Studies in Communication Sciences (SComS) – a peer-reviewed platinum open-access journal of communication and media research – exploring changes in communication of higher education institutions.

Higher education institutions (HEIs) are pivotal organizations in modern societies (Schäfer & Fähnrich, 2020). In past decades, the higher education sector has expanded considerably in many countries, with rapid increases in research output, growing student enrollment, and newly founded colleges and universities. New public management reforms and a growing need for societal legitimation have led many HEIs to prioritize communication, i.e., to establish communication offices, pursue branding, marketing, and reputation management, and to professionalize their communication efforts on traditional channels, websites, and social media (Davies & Horst, 2016; Elken, Stensaker, & Dedze, 2018; Marcinkowski, Kohring, Fürst, & Friedrichsmeier, 2014; Raupp & Osterheider, 2019; Schwetje, Hauser, Böschen, & Leßmöllmann, 2020; Vogler & Schäfer, 2020). This has resulted in competition for public visibility, involving researchers, HEI leadership, and professional communicators at central levels, research centers, and departments (Crettaz von Roten & Entradas, 2018; Entradas et al., 2020; Friedrichsmeier & Fürst, 2012; Koivumäki & Wilkinson, 2020; McKinnon, Black, Bobillier, Hood, & Parker, 2019; Rödder, 2020; Watermeyer & Lewis, 2018). This competition could fuel the mediatization of scientific organizations (Peters, Heinrichs, Jung, Kallfass, & Petersen, 2008; Scheu, Volpers, Summ, & Blöbaum, 2014) and poses new risks and challenges, from unintended and potentially dysfunctional effects to scandals and crises (Fähnrich, Danyi, & Nothhaft, 2015; Schwarz & Büker, 2019). However, scant research has been conducted on how communication in, from, and about HEIs has developed over time and changed as a result of transformations in higher education and the media landscape. The Covid-19 pandemic has also had an impact on higher education communication that has yet to be explored. Moreover, several studies have focused on practices and structures of communication offices, whereas little attention has been paid to members of the administrative board (rectorate) and their changing perceptions and strategies regarding the public communication and representation of their particular organizations.

While communication offices at HEIs have expanded, journalism has suffered from reductions in staff and resources, resulting in an increasing imbalance between science journalism and university public relations (Göpfert, 2007; Guenther, 2019; Vogler & Schäfer, 2020). Researchers argue that this development poses a risk that fact-based, independent, and critical reporting on science could decline while the dissemination of strategic, affirmative, and sometimes even misleading information could increase (Bauer & Howard, 2009; Göpfert, 2007; Weingart, 2017; Wormer, 2017), thereby jeopardizing trust in science and HEIs in the mid-to-long term (Weingart & Joubert, 2019). However, we know little about these interrelations, about the quality and ethics of HEIs’ communication as well as about news coverage and public perceptions of HEIs and their changes over the past years and decades.

Existing studies indicate a growing diversity of communication formats and media channels addressing various stakeholders, including the proliferation of events and media releases as well as the increasing use of online channels (Lo, Huang, & Peters, 2019; Metag & Schäfer, 2017; Raupp & Osterheider, 2019; Vogler, 2020). While communication on social media allows for direct and visible interactions with stakeholders, more research on its actual importance and influence is needed. First results show that many universities use social media but fall short of utilizing them fully and only tend to engage in minimal dialogue with stakeholders (Entradas et al., 2020; McAllister, 2012; Metag & Schäfer, 2017; VanDyke & Lee, 2020). However, the role of social media communication – and online channels in general – may have undergone transformations in recent years and in relation to the effects of the Covid-19 pandemic.

We invite the submission of empirical analyses and theoretical / conceptual contributions from scholars of organizational communication, communication management, strategic communication, science communication and journalism, higher education studies, organizational sociology, sociology of science, and other related fields and disciplines. We welcome submissions related (but not limited) to the following areas and topics:

  • Changes in the resources, practices, strategies, and influences of communication offices at HEIs
  • The professionalization of HEI communication and communicators, e.g., with respect to professional training, evaluations of communication processes and practices or in terms of ethical standards and reflections
  • Changing representations of HEIs in media / public / online discourses
  • The uses, perceptions, and effects of HEI communication and coverage among various target groups / stakeholders
  • The transformation of relationships between different actors involved in HEI communication, e.g., communication professionals, rectorates of HEIs, policy makers, scientists, journalists, students, citizens
  • Changes in HEI communication resulting from digitization
  • The shifting importance of crisis communication and Covid-19-related changes in HEIs’ communication
  • Communication in, from, and about HEIs in light of the mediatization of science
  • The evolving role of public visibility for the legitimation of HEIs

Submission guidelines​

SComS welcomes submissions in English, German, French, or Italian. However, English is the preferred language of this Thematic Section. Manuscripts should be a maximum of 9000 words in length (including the abstract and all references, tables, figures, footnotes, appendices). In addition, authors may submit supplementary material that will be published as an online supplement. Authors are invited to submit original papers that are not under consideration for publication elsewhere. Articles shall be submitted using the APA reference style, 6th edition. The manuscript itself must be free of any information or references that might reveal the identity of the authors and their institution to allow double-blind peer review. Manuscripts should be submitted via the SComS platform: https://www.hope.uzh.ch/scoms/about/submissions. We ask authors to carefully prepare submissions according to all rules given in the SComS Submission Guidelines.

The expected publication date of the Thematic Section is November 2022. However, early submissions that successfully pass the review process will also be immediately published online first. Contributions that receive positive reviews but are not accepted for the Thematic Section may be considered for publication in a subsequent SComS issue within the General Section. Papers are published under the Creative Commons license CC BY-NC-ND 4.0. Authors retain the copyright and full publishing rights without restrictions.

We look forward to receiving your submissions. If you have any questions, please do not hesitate to contact guest editor Silke Fürst (s.fuerst@ikmz.uzh.ch).

Key dates:

  • Submission of full papers closes on December 12, 2021.
  • The first review will be provided no later than March 15, 2022.
  • The revised manuscript should be submitted by May 15, 2022.
  • The second review and notification of acceptance will be provided no later than July 31, 2022.
  • Final papers should be submitted by September 15, 2022.
  • Publication of the Thematic Section is scheduled for November 2022.

References

Bauer, M. W., & Howard, S. (2009). The sense of crisis among science journalists. Retrieved from https://tinyurl.com/j6pnw3j5

Crettaz von Roten, F., & Entradas, M. (2018). Public engagement measurement. In P. Teixeira & J. C. Shin (Eds.), Encyclopedia of international higher education systems and institutions (pp. 1–4). Dordrecht: Springer. https://www.doi.org/10.1007/978-94-017-9553-1_600-2

Davies, S. R., & Horst, M. (2016). Science communication: Culture, identity and citizenship. London: Palgrave Macmillan. https://www.doi.org/10.1057/978-1-137-50366-4

Elken, M., Stensaker, B., & Dedze, I. (2018). The painters behind the profile: The rise and functioning of communication departments in universities. Higher Education, 76(6), 1109–1122. https://www.doi.org/10.1007/s10734-018-0258-x

Entradas, M., Bauer, M. W., O’Muircheartaigh, C., Marcinkowski, F., Okamura, A., Pellegrini, G., . . . Li, Y.-Y. (2020). Public communication by research institutes compared across countries and sciences: Building capacity for engagement or competing for visibility? PLoS ONE, 15(7), e0235191. https://doi.org/10.1371/journal.pone.0235191

Fähnrich, B., Danyi, C. J., & Nothhaft, H. (2015). The German plagiarism crisis: Defending and explaining the workings of scholarship on the front stage. Journal of Communication Management, 19(1), 20–38. https://doi.org/10.1108/JCOM-11-2013-0081

Friedrichsmeier, A., & Fürst, S. (2012). Neue Governance als Wettbewerb um Sichtbarkeit. Zur veränderten Dynamik der Öffentlichkeits- und Medienorientierung von Hochschulen [New governance as competition for visibility: On the changing dynamics of universities’ orientation towards the public and the media]. Die Hochschule, 2/2012, 46–64. Retrieved from https://tinyurl.com/sp5kwd2z

Göpfert, W. (2007). The strength of PR and the weakness of science journalism. In M. W. Bauer & M. Bucchi (Eds.), Journalism, science and society: Science communication between news and public relations (pp. 215–226). New York: Routledge. Retrieved from https://tinyurl.com/hjd57dnn

Guenther, L. (2019). Science journalism. In J. F. Nussbaum (Ed.), Oxford research encyclopedia of communication (pp. 1–27). https://doi.org/10.1093/acrefore/9780190228613.013.901

Koivumäki, K., & Wilkinson, C. (2020). Exploring the intersections: Researchers and communication professionals’ perspectives on the organizational role of science communication. Journal of Communication Management, 24(3), 207–226. https://doi.org/10.1108/JCOM-05-2019-0072

Lo, Y.-Y., Huang, C.-J., & Peters, H. P. (2019). Do organizational interests interfere with public communication of science? An explorative study of public relations of scientific organizations in Taiwan. East Asian Science, Technology and Society: An International Journal, 13(4), 557–574. https://doi.org/10.1215/18752160-8005617

Marcinkowski, F., Kohring, M., Fürst, S., & Friedrichsmeier, A. (2014). Organizational influence on scientists’ efforts to go public: An empirical investigation. Science Communication, 36(1), 56–80. https://doi.org/10.1177/1075547013494022

McAllister, S. M. (2012). How the world’s top universities provide dialogic forums for marginalized voices. Public Relations Review, 38(2), 319–327. https://doi.org/10.1016/j.pubrev.2011.12.010

McKinnon, M., Black, B., Bobillier, S., Hood, K., & Parker, M. (2019). Stakeholder relations in Australian science journalism. Public Understanding of Science, 28(5), 554–571. https://doi.org/10.1177/0963662519835745

Metag, J., & Schäfer, M. S. (2017). Hochschulen zwischen Social Media-Spezialisten und Online-Verweigerern. Eine Analyse der Online- und Social Media-Kommunikation [Universities between social media specialists and holdouts. An analysis of universities’ online communication in Germany, Austria, and Switzerland]. Studies in Communication and Media (SCM), 6(2), 160–195. https://doi.org/10.5771/2192-4007-2017-2-160

Peters, H. P., Heinrichs, H., Jung, A., Kallfass, M., & Petersen, I. (2008). Medialization of science as a prerequisite of its legitimization and political relevance. In D. Cheng, M. Claessens, T. Gascoigne, J. Metcalfe, B. Schiele, & S. Shunke (Eds.), Communicating science in social contexts: New models, new practices (pp. 71–92). Dordrecht: Springer. https://doi.org/10.1007/978-1-4020-8598-7_5

Raupp, J., & Osterheider, A. (2019). Evaluation von Hochschulkommunikation [Evaluation of higher education communication]. In B. Fähnrich, J. Metag, S. Post, & M. S. Schäfer (Eds.), Forschungsfeld Hochschulkommunikation [Research field higher education communication] (pp. 181–205). Wiesbaden: Springer VS. https://doi.org/10.1007%2F978-3-658-22409-7_9

Rödder, S. (2020). Organisation matters: Towards an organisational sociology of science communication. Journal of Communication Management, 24(3), 169–188. https://doi.org/10.1108/JCOM-06-2019-0093

Schäfer, M. S., & Fähnrich, B. (2020). Communicating science in organizational contexts: Toward an “organizational turn” in science communication research. Journal of Communication Management, 24(3), 137–154. https://doi.org/10.1108/JCOM-04-2020-0034

Scheu, A., Volpers, A.-M., Summ, A., & Blöbaum, B. (2014). Medialization of research policy: Anticipation of and adaptation to journalistic logic. Science Communication, 36(6), 706–734. https://doi.org/10.1177/1075547014552727

Schwarz, A., & Büker, J. (2019). Krisenkommunikation von Hochschulen [Crisis communication of higher education institutions]. In B. Fähnrich, J. Metag, S. Post, & M. S. Schäfer (Eds.), Forschungsfeld Hochschulkommunikation [Research field higher education communication] (pp. 271–295). Wiesbaden: Springer VS. https://doi.org/10.1007/978-3-658-22409-7_13

Schwetje, T., Hauser, C., Böschen, S., & Leßmöllmann, A. (2020). Communicating science in higher education and research institutions: An organization communication perspective on science communication. Journal of Communication Management, 24(3), 189–205. https://doi.org/10.1108/JCOM-06-2019-0094

VanDyke, M. S., & Lee, N. M. (2020). Science public relations: The parallel, interwoven, and contrasting trajectories of public relations and science communication theory and practice. Public Relations Review, 46(4), 1–9. https://doi.org/10.1016/j.pubrev.2020.101953

Vogler, D. (2020). Analyzing reputation of Swiss universities on Twitter–The role of stakeholders, content and sources. Corporate Communications: An International Journal, 25(3), 429–445. https://doi.org/10.1108/CCIJ-04-2019-0043

Vogler, D., & Schäfer, M. S. (2020). Growing influence of university PR on science news coverage? A longitudinal automated content analysis of university media releases and newspaper coverage in Switzerland, 2003‒2017. International Journal of Communication, 14, 3143–3164. Retrieved from https://ijoc.org/index.php/ijoc/article/viewFile/13498/3113

Watermeyer, R., & Lewis, J. (2018). Institutionalizing public engagement through research in UK universities: perceptions, predictions and paradoxes concerning the state of the art. Studies in Higher Education, 43(9), 1612–1624. https://doi.org/10.1080/03075079.2016.1272566

Weingart, P. (2017). Is there a hype problem in science? If so, how is it addressed? In K. H. Jamieson, D. Kahan, & D. A. Scheufele (Eds.), The Oxford handbook of the science of science communication (pp. 111–118). New York: Oxford University Press. https://doi.org/10.1093/oxfordhb/9780190497620.013.12

Weingart, P., & Joubert, M. (2019). The conflation of motives of science communication — Causes, consequences, remedies. Journal of Science Communication, 18(3), 1–13. https://doi.org/10.22323/2.18030401

Wormer, H. (2017). Vom Public Understanding of Science zum Public Understanding of Journalism [From public understanding of science to public understanding of journalism]. In H. Bonfadelli, B. Fähnrich, C. Lüthje, J. Milde, M. Rhomberg, & M. S. Schäfer (Eds.), Forschungsfeld Wissenschaftskommunikation [Research field science communication] (pp. 429–451). Wiesbaden: Springer VS. https://doi.org/10.1007/978-3-658-12898-2_23

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