Communications: The European Journal of Communication Research

Deadline: March 30, 2025

Twitter: @commejcr

Guest edited by: Christian Pentzold, Leipzig University, Germany; Anne Kaun, Södertörn University, Sweden; Stine Lomborg & Sille Obelitz Søe, both Copenhagen University, Denmark.

Much is at stake: The welfare sector across the EU faces growing demands and dwindling resources, with automation expected to bring about significant changes. Automated decisionmaking (ADM) is being proposed as a solution to improve efficiency in the provision of public goods and services by leveraging data-driven processes and reallocating resources to better support citizens’ well-being. Recent academic work, especially within the humanities and social sciences, has critically examined algorithms, datafication, and AI. These studies often emphasize the need for accountability in technical systems, focusing on data ethics, transparency, and regulatory oversight to safeguard human justice within ADM systems. Yet, real-world examples abound of human rights violations, including privacy breaches, biases in automated systems, and discriminatory outcomes. Cases such as the use of data for fraud detection, welfare distribution, and profiling vulnerable populations illustrate these issues globally. Consequently, concerns about the potential adverse effects of automation on various aspects of life—healthcare, welfare, labor, and the functioning of public spheres—have been raised by researchers, public figures, and the general public.

Stories about the implications of ADM for the welfare of citizens sometimes come to public scrutiny, such as a recent WIRED piece on the Danish welfare system turning into a ‘surveillance nightmare’. When these stories surface, they relay ADM as extraordinary and scandalous. But in fact, ADM for welfare provision is becoming ordinary, widespread, and is fundamentally changing the nature of public goods provision and public services, and thus the conditions for human flourishing. Some argue that ADM is critically altering European welfare states from being based on trust, equity and solidarity to being based on efficiency, control, and discrimination of vulnerable populations. This transformation is largely happening under the public radar. As governments try to ride the waves of automation and drive the exploitation of technological potentials and vast registers of data on citizens, we argue that it is urgent to have a critical and informed debate to shape the use of ADM in the interest of public values, and for the people. Indeed, this call comes at a moment when automation is changing the very notion of what communication and information is. Rather than being mainly about the rights and processes of creating and distributing messages, of speaking and being heard, data streams become significant assets and objects of interest no matter what they contain.

This Special Issue seeks to explore the impact of ADM on welfare and well-being from European perspectives. It starts from the position of those directly involved: the engineers and designers, the case workers who collaborate with these systems in welfare and service provision decisions, and the people whose data fuel the systems and are affected by automation efforts. The Special Issue aims to address the digital transformation of the citizen–state relationship by examining the development, data work, and human-machine collaboration within ADM, alongside the technological, social, and cultural dynamics that either facilitate or impede progress in automating welfare for the public good.

A people-centered approach builds on the idea that welfare in societies is fundamentally about fostering the conditions for the flourishing of everybody. Hence public goods and services provision becomes a question of justice and equity. When welfare is increasingly automated this consequently has implications for social justice for the people more generally and must be addressed through the lens of the people implicated in the process of automation.

The Special Issue is open to theoretical and empirical approaches. It invites senior as well as emerging scholars. Contributions can address, but are not limited to, the following aspects:

• Conceptualizations of automation, datafication, and communication
  
• Reflections on human flourishing in datafied and automated citizen–state relationships
  
• Public communication and discourses around datafication and automation for the public good
  
• Communicative and media practices around automation, datafication and artificial intelligence
  
• Case studies of ADM implementation in public administration and public service provision, including public service broadcasting
  
• ADM’s and AI-powered tools in newsrooms and their implications for journalistic practices and the public’s right to information
  
• Policies, norms, and regulations of ADM deployment and development
  
• Human rights perspectives on automation and public goods
  
• Resistance and civic actions against automated processes
  
• Impacts of ADM on employability in the media sector and beyond, and the shifting roles of human labor
  
• Environmental and climate impacts of ADM and AI deployment for public service provision and media production

There will be no publication fee.

Timeline and procedure

500 to 700 word abstracts should be sent to (christian.pentzold@uni-leipzig.de) by March 30, 2025. The abstract should articulate: 1) the issue or research question to be discussed, 2) the methodological or critical framework used, and 3) the expected findings or conclusions. Feel free to consult with the Special Issue Editors about your article ideas and potential angles or approaches.

Decisions will be communicated to the authors by April 30, 2025. Invited paper submissions will be due August 31, 2025 and will be submitted to christian.pentzold@uni-leipzig.de. They will then undergo peer review through Communications: The European Journal of Communication Research following the journal’s standard double-blind procedures. The invitation to submit a full article does not guarantee acceptance into the Special Issue. The Special Issue is scheduled for publication in summer 2026.

This call for abstracts is also accessible HERE.

Contact

Prof Christian Pentzold

Email: christian.pentzold@uni-leipzig.de