Atos, a global leader in digital transformation, today announces that it has been selected by the Department for Environment, Food and Rural Affairs (DEFRA) to transform service desk and end user services into a single coherent, agile service.

The five-year contract, worth £150m, will improve quality and efficiency of DEFRA’s service desk, which manages 34,000 users, through continuous innovation of modern technologies including AI, ML, analytics and automation.

The Atos solution will also make DEFRA’s service the most environmentally friendly and sustainable UK government digital workplace solution available today. Working with partners, Atos will repair, refurbish, remanufacture and re-issue hardware first, ensure minimal packaging and shipments for delivery and donate disused devices to charities and third-party social enterprises.

Read the full article on Atos here.