ECREA

European Communication Research
and Education Association

Log in

ECREA WEEKLY digest ARTICLES

  • 17.01.2019 09:06 | Anonymous member (Administrator)

    St. Petersburg (Russia)

    April 16-18, 2019

    Deadline extended: January 22, 2019

    The 7th International conference 'Comparative Media Studies in Today's World' (CMSTW'2019) is dedicated to analysing world's communication and journalism in comparative perspective. The theme for 2019 is 'Communities. Audiences. Publics', which is to bring together a wide range of scholars in social sciences, communication science, computational disciplines, and humanities.

    Since 2013, the conference has gathered experts in comparative media research, including Paolo Mancini, Larry Gross, Silvio Waisbord, Katrin Voltmer, Nico Carpentier, Susanne Fengler, Elena Vartanova, Thomas Hanitzsch, Daya Thussu, Zizi Papacharissi, Karin Wahl-Jorgensen, and many others.

    The conference is an integral part of 'Media in Modern World' Annual Forum which will be held by St. Petersburg State University for the 58th time in 2019. Thus, interested audience is ensured, and you may wish to take part in the Plenary Session (with simultaneous translation into English) and all sorts of discussions at the Annual Forum on April 18-19.

    A wide variety of publishing opportunities, including Scopus Q1 journals, is offered at the conference.

    Deadline: January 22, 2019 (Full paper, short paper, and extended abstract submission)

    Deadline: January 22, 2019 (Panel and workshop proposals)

    February 15, 2019: Camera-ready papers upload

    More information here

  • 17.01.2019 08:56 | Anonymous member (Administrator)

    Digital Journalism

    Deadline: April 30, 2019

    Digital platforms and mobile technologies are diversifying the ways in which audiences are exposed to and engage with news, ranging from news avoidance to active news sharing (Newman et al., 2018; Park et al., 2018). Among different types of news engagement, the act of ‘sharing’ encourages the culture of social endorsement where audiences signal to others and are influenced by their social networks in encountering news. This creates a social news environment where audiences are inadvertently exposed to news that may not match their political beliefs or interests (Anspach, 2017). On social media, audiences are oftentimes incidentally exposed to different perspectives and views (Fletcher & Nielsen, 2017; Lu & Lee, 2018; Weeks et al., 2017). Yet, whether they will engage with the news they encounter incidentally is a different matter; news audiences may or may not choose to consume or engage with the news that they have discovered. Exposure to diverse information from counter-attitudinal sources does not automatically lead to the consumption of such information (Anspach, 2017).

    In the context of news sharing, there exist two closely linked dimensions. First is the technological affordances offered by digital platforms (Feraj & Azad, 2012; Evans, Pearce, Vitak, & Treem, 2017). Technological affordances can influence news consumers’ levels of news exposure, consumption and engagement. As yet, relatively little is known about the extent to which and how different technological affordances lead to different types and levels of news engagement. This is further complicated by the fact that audience behavior is an outcome of a contextual and multi-faceted relationship between the technology and the user (Evans et al., 2017). The second dimension is the human factors that come into play in the uptake, reception, and sharing of news. Consistent with the theory of selective exposure, how news consumers consume and interact with news are also dependent on their political beliefs (Shin & Thorson, 2017; Stroud et al., 2017). The phenomenon of selective exposure can lead to a decrease in opportunities for news consumers to consume and engage with diverse news and information (Messing & Westwood, 2012; Stroud, 2008, 2010).

    On digital platforms, there is a third, moderating factor—social endorsements—that bridges technological affordances and human factors. Social endorsements serve as a heuristic cue that signals news audiences as to which news deserves their attention (Anspach, 2017; Messing & Westwood, 2012). This is a key trend in the digital platform environment among news audiences who interact with others through news sharing.

    To date, the link between affordances of digital platforms and news audiences’ selective exposure remains largely unknown as the interplay between technological affordances associated with news engagement and human factors remains understudied. To further develop this area, this special issue of Digital Journalism invites scholars to investigate the interplay between the structural and human factors that influence news consumers’ exposure to and engagement with news. Among different types of digital news engagement, this special issue focuses on news sharing behaviors that epitomize how news consumers interact with technological affordances offered by digital platforms. We welcome quantitative, qualitative and mixed-methods approaches.

    Possible topics include, but are not limited to:

    • Different types and levels of news engagement;
    • News avoidance
    • Passive versus active sharers of news
    • Public versus private news sharing on social media and messaging apps
    • How different tones of news stories influence news sharing
    • Personalized news and its impact on news engagement
    • Technological affordances of digital platforms and their linkage to sharing of news
    • Proprietary and non-proprietary news platforms and sharing of news
    • Socio-demographic and cultural factors that influence news sharing
    • Social endorsements and news sharing
    • The interplay between selective exposure and social endorsements

    Information about Submissions

    Proposals should include the following: an abstract of 500-750 words (not including references) as well as background information on the author(s), including an abbreviated bio that describes previous and current research that relates to the special issue theme. Please submit your proposal as one file (PDF) with your names clearly stated in the file name and the first page. Send your proposal to the e-mail address engagingnewsaudiences@gmail.com and sora.park@canberra.edu.au by the date stated in timeline below. Authors of accepted proposals are expected to develop and submit their original article, for full blind review, in accordance with the journal's peer-review procedure, by the deadline stated. Article submissions should target 7,000 words in length. Guidelines for manuscripts can be found here.

    Timeline:

    Abstract submission deadline: 30 April 2019

    Notification on submitted abstracts: 30 May 2019

    Article submission deadline: 30 November 2019

    ABOUT THE JOURNAL


  • 17.01.2019 08:48 | Anonymous member (Administrator)

    Deadline: February 1, 2019

    Cardiff University School of Journalism, Media and Culture, supported by the ESRC Doctoral Training Partnership for Wales (Wales DTP), invites applications for funded PhD study.

    These particular studentships, known as ‘collaborative studentships’, involve liaison with a non-academic organisation, often at many key stages of the research programme. They will commence in October 2019. The following collaborative studentships are available for the “Journalism and Democracy” pathway:

    • Journalism, Data Literacy and Democratic Futures (Dr Joanna Redden): MORE HERE
    • ”End of Life Decisions in the News: Medical Ethics, Law and Democracy” (Professor Jenny Kitzinger): MORE HERE

    The School of Journalism, Media and Culture is a world leading centre for media teaching and research and offer a wide range of courses at various levels.

    The School combines a long standing record of excellence in teaching and training with an outstanding research portfolio routinely winning awards from a range of bodies. This reputation was recently recognised in the 2014 Research Excellence Framework (REF), which ranked the School 2nd for the quality of its journalism, media and communications research when compared with 66 other institutions in the UK. 89% of the School’s research was classed as ‘world leading’ or ‘internationally excellent’ by REF, with both the School’s research environment and the impact of its research receiving the top possible score of 100%. Our staff regularly contribute expert opinion and commentary about research and topical news events to the local, national and international media and through the School blog JOMEC@Cardiff University.

    Both the University and the ESRC Wales DTP value diversity and equality at all levels and we encourage applications from all sections of the community.

    We welcome applications for both full and part-time study, and studentships are available as either ‘1+3’ (ie one full time year of research training Masters followed by three years of full-time Doctoral study, or the part-time equivalent), or ‘+3’ (ie three years of full-time doctoral study or its part-time equivalent), depending on the needs of the applicant.

    • Application deadline: 1 February 2019
    • Start date: 1 October 2019
    • Duration: 1+3 years or 3 years or the part time equivalent
    • Funding body: ESRC
    • Level of study: Postgraduate research
    • Award type: PhD studentship

    Contact: Dr Cynthia Carter (Reader), cartercl@cardiff.ac.uk, +44 (0)29 2087 6172

    Visit WEBSITE




  • 11.01.2019 10:08 | Anonymous member (Administrator)

    Cooking shows and food-based media are prolific across media platforms. Not only do chefs have television shows on cable networks (Food Network, Cooking Channel, Travel Channel), they also have taken over streaming services (Netflix, Hulu) and YouTube channels. Chefs such as Anthony Bourdain, Bobby Flay, Rachel Ray, and many others have become major media celebrities. We are asking for conversation on the broad topic of food media.

    Topics may include:

    • Globalization and appropriation in American food media
    • Popularity of food media within streaming mediums
    • The role of food “gatekeepers” in culture and media
    • Gender and leadership roles in food media
    • YouTube and new media food projects

    Proposals may be brief, but do be sure to describe the topic and key question(s) to be explored. Please submit your proposal by January 28th, 2019. If interested, please contact In Media Res (inmediares@gsu.edu ) with topic proposals or for more information about the theme. Be sure to include the name of the theme week you would like to be involved with in the subject line of the email.

    Academics, journalists, critics, media professionals and fans are all welcome to submit proposals.

    The actual piece will include either a 30-second to 3-minute clip, an image, or a slideshow that will be accompanied by a 300 to 350 word response to/contextualization of your clip, image, or slideshow. In addition to your piece, you will be expected to engage the other pieces presented that week to encourage discussion and further flesh out the individual topic in relation to the week’s theme.

    For more visit In Media Res

  • 11.01.2019 09:33 | Anonymous member (Administrator)

    Membrana no. 6 seeks to address how and why does the notion of being human revolve around our perception of what it means to be an animal or beast – and how is the relationship imaged and constructed through photography. We are interested not only in representations of animals but also in the way in which this human-animal relation is ideologically enforced or subdued through imagery, and how the notion of instinct defines the photographic process as well as photographic representation.

    Photographs of animals always held a significant presence throughout the history of the medium, a testimony of particular fascination and desire to either decode or ascribe meaning to the non-human. The sheer number and diversity of photographic representations of animals (and non-photographic pictorial tradition of representing imaginary beasts) testifies of instinctive relationality of the relationship – while captivating our sight, animals also look back at us as if questioning our very notion of humanity – as if we instinctively understand that we can only look for human-ness via our engagement with the pet, the wild or tamed animal, the beast.

    Whether used as commodities for exchange, marketing tools for commodification, tools of scientific research or tokens of domestic familiarity, silent trophies from exotic places or city zoos, the images speak of a certain process of domestication of both a sign and a referent. There seems to be a shift from the old photo-humanistic belongingness of The Family of Man to the growing disillusionment of Anthropocene, where a certain demand for a new kind of responsibility, a new kind of not only trans-cultural but also trans-species belonging arises.

    We invite textual and visual contributions that explore photographic representations of animals from (but not limited to) the following perspectives:

    • contemporary and historical representations of animals
    • animal photography and social media
    • photography and notion of instinct (e.g. photographer as predator)
    • scientific documentation of animals (Crittercams, photo-traps, camptrail cameras etc.)
    • fine art animal photos
    • nature documentary, safari photos, hunting and photography
    • photographing dead animals
    • taxidermy as a proto-photographic practice
    • self-made animal images (animal selfies)
    • animals ascribed human characteristics and vice versa
    • animals as a contemporary totems or status symbols
    • animals and questions of human identity (totemistic animals, but also subcultures, such as furries)
    • hybrids, fantastic creatures and their ideological applications

    Format of contributions

    • Essays, theoretical papers, overview articles, interviews (approx. 14.000 characters with spaces), visuals encouraged.
    • Short essays, columns (approx. 6.000 characters with spaces), visuals encouraged.
    • Photographic projects and artwork: proposals for non-commissioned work or samples of work.

    Contributions will be published in the English edition – magazine Membrana (ISSN 2463-8501) as well as in the Slovenian edition – magazine Fotografija (ISSN 1408-3566).

    Proposals and deadlines

    Please contact the editors at editors(at)membrana.si. The deadline for contribution proposals (150-word abstracts and/or visuals) is January 18 2019. The deadline for finished contributions from accepted proposals is 20 March 2019. Please send proposals or contact the editors at editors@membrana.si.

    About Membrana

    Membrana is a contemporary photography magazine dedicated to promoting a profound and theoretically grounded understanding of photography. Its aim is to encourage new, bold, and alternative conceptions of photography as well as new and bold approaches to photography in general. Positioning itself in the space between scholarly magazines and popular publications, it offers an open forum for critical reflection on the medium, presenting both analytical texts and quality visuals. The magazine is published bi-annually in the summer and winter in the English language and in Slovenian under the title Fotografija by the Slovene non-profit institute Membrana.

    More about the third edition can be found here


  • 11.01.2019 09:30 | Anonymous member (Administrator)

    Emotions have long been neglected in media research, although their role is a vital ingredient in shaping our shared stories and the ways we engage with them. But emotions, as they circulate through the media, can also be divisive and exclusionary.

    Karin Wahl-Jorgensen makes the case for researching the role of emotions in mediated politics. Drawing on a series of studies, she explores the complex relationship between emotions, politics and media. The book includes analyses of how Facebook structures emotional reactions; the anger of Donald Trump; the use of personal storytelling in feminist Twitter hashtags; the role of emotionality in award-winning journalism; and the communities created by political fandoms.

    Essential reading for scholars and students, this important volume opens up new ways of thinking about and researching emotions, media and politics.

    ECREA members have 20% discount on paperback of the book

    Discount code: PY990 (valid until August 2019)


  • 11.01.2019 07:47 | Anonymous member (Administrator)

    Universität Hamburg invites applications for a position as a Senior Research Associate in the field of Journalism and Media Studies (or related social sciences) with a strong expertise in the analysis of journalistic and social media content for the project “Social Constructions of Climate Futures” within the framework of the DFG Cluster of Excellence ‘CliCCS – Climate, Climatic Change and Society’, in accordance with Section 28 subsection 3 of the Hamburg higher education act (Hamburgisches Hochschulgesetz, HmbHG). The position commences on the 1st of April 2019.

    CliCCS is an ambitious research program at Universität Hamburg and its partner institutions. Funded by the German Research Foundation (DFG), it is part of Germany’s Excellence Strategy. CliCCS’ overarching research question reads: Which climate futures are possible, and which are plausible? The project “Social Constructions of Climate Futures” explores how journalistic and social media, local discourses, scientists and stakeholders debate and imagine the future in the context of a changing climate - comparing debates in German speaking countries, the United States, India and Southern Africa.

    The position is remunerated at the salary level TV-L 13 and calls for 39 hours per week.

    The fixed-term nature of this contract is based upon Section 2 of the academic fixed-term labor contract act (Wissenschaftszeitvertragsgesetz, WissZeitVG) and will end on December 31st 2025.

    The University aims to increase the number of women in research and teaching and explicitly encourages women to apply. Equally qualified emale applicants will receive preference in ac-cordance with the Hamburg act on gender equality (Hamburgisches Gleichstellungsgesetz, HmbGleiG).

    CliCCS offers accompanying measures to help scientists thrive through all stages of their careers.

    Responsibilities:

    • Conducting journalism and media studies on the construction of climate futures
    • Coordination and management of the project “Social Constructions of Climate Futures”
    • Contribution to project development under supervision of project leaders
    • Contribution to overall interdisciplinary synthesis of the Cluster of
    • Excellence CliCCS

    Specific Duties:

    • Conducting and combining automated and manual quantitative and qualitative content analysis
    • Developing and (co-)authoring articles to be published in international academic journals
    • Presenting research at international conferences
    • Science Management tasks (e.g. oversight of budget, organisation of cooperation between PhD researchers, workshop organisation)
    • Contribute to synthesis papers of the overall CliCCS project

    Requirements:

    • Demonstrated interest in the field of climate, risk, science and environmental communication
    • Expertise in automated and manual content analysis
    • Good knowledge of multi-variate statistics
    • Basic knowledge of R or other programming skills
    • Basic knowledge of qualitative research or network analysis
    • Publications in peer-reviewed journals
    • Native or advanced knowledge in English and German
    • Demonstrated experience and interest in project management
    • Ability to work proactively in an interdisciplinary team
    • An excellent university degree in media and journalism studies, related social sciences or neighboring disciplines (such as corpus linguistics), plus a very good or excellent doctorate in any of these fields.

    Severely disabled applicants will receive preference over equally qualified non-disabled applicants.

    For further information, please contact michael.brueggemann@uni-hamburg.de or consult our website at https://www.cliccs.uni-hamburg.de/

    Applications should include a cover letter, curriculum vitae, and copies of degree certificate(s) submitted as one single PDF file. The application deadline is 31.01.2019.

    Please send applications to: christiane.krueger@uni-hamburg.de.

  • 11.01.2019 07:41 | Anonymous member (Administrator)

    The Department of Communications and Theatre Arts at Old Dominion University is seeking to hire a tenure-eligible Associate Professor of Digital Strategies for Fall 2019. The individual filling this position will play a leadership role in shaping the department’s growing public relations concentration, supervise graduate students on digital strategic communications projects and research, and will serve as the founding executive director of a student-led digital services firm that designs and implements multimedia campaigns for real-world clients.

    We are seeking a scholar-practitioner with strong commitments to entrepreneurial research, community-engaged research, service learning, and enhancing diversity. The ideal candidate will have worked in digital strategic communications, audience cultivation and engagement via social media, public relations, crisis communications, or user experience design both in and outside of academia, for either private, public, non-profit or grassroots organizations, and maintains an active research agenda in one or more of those areas. The successful candidate will have a demonstrable commitment to promoting and enhancing diversity. The candidate should possess strong networking and stakeholder cultivation skills, and possess the ability to develop interdisciplinary partnerships with other communication-related academic disciplines.

    The candidate must hold a Ph.D. in Communications, Digital Media Studies, Public Relations, or a related field. They must have a research portfolio and track record worthy of tenure and the rank of Associate Professor at a Carnegie-designated High Research Activity institution.

    They must have a minimum of 5 years teaching experience at the University level (with experience teaching both undergraduate and graduate students strongly preferred).

    We are interested in candidates whose research interests also intersect with qualitative research methods, organizational communications, media industries studies, platform studies, health or science communications. Grant writing skills would be a valuable asset. Digital campaign management experience is also an asset.

    To be considered for the position, applicants must provide a letter outlining their experience and interest in the position, a CV, a writing sample, an example of a digital strategic communications project/campaign they have worked on, and a list of three references.

    References will not be contacted until the campus visit stage of the interview process. Evaluation of applicant packets will commence January 15, 2019 and continue until the position is filled. Interested applicants can do so at: http://jobs.odu.edu/postings/8839

    For questions, please contact the search committee chair, Dr. Fran Hassencahl, at fhassenc@odu.edu or department chair, Avi Santo at asanto@odu.edu

    Old Dominion University is an equal opportunity/affirmative action institution. Minorities, women, veterans and individuals with disabilities are strongly encouraged to apply.


  • 10.01.2019 21:11 | Anonymous member (Administrator)

    The publication aims to provide relevant theoretical frameworks and the latest empirical research findings in the area of child rights and the media in Africa. It will examine media roles, challenges, theories, and strategies to ensuring the realisation of the rights of the child.

    Recommended Topics include but not limited to:

    • Theoretical and basis of media for child rights in Africa
    • Child rights and print media in Africa
    • Broadcast media and child rights in Africa
    • Media, social mobilisation for child rights in Africa
    • Child rights and media corporate social responsibility
    • Pattern of media coverage for child rights in Africa
    • Media narratives of child rights in Africa
    • Media and child abuse in Africa
    • Constraints to media for child rights promotion in Africa
    • Media impact on child rights in Africa
    • Media and childhood education in Africa
    • Audience perception child rights media campaign
    • Media ethics and child rights coverage
    • Media, child rights and sustainable development goals
    • Media studies and child rights in Africa
    • Indigenous language media and child rights in Africa
    • New and social media and child rights in Africa

    Submission Procedure

    Researchers and practitioners are invited to submit on or before January 24, 2019, a chapter proposal of 1,000 to 2,000 words clearly explaining the mission and concerns of his or her proposed chapter. Authors will be notified by February 23, 2019 about the status of their proposals and sent chapter guidelines. Full chapters are expected to be submitted by April 5, 2019, and all interested authors must consult the guidelines for manuscript submissions at http://www.igi-global.com/publish/contributor-resources/before-you-write/ prior to submission.

    Note

    There are no submission or acceptance fees for manuscripts submitted to this book publication. All proposals should be submitted through the eEditorial Discovery®TM online submission manager. Use the link below to access and click on Propose a Chapter.

    Abstracting and Indexing: Clarivate Analytics, Scopus, Inspec, PsycINFO, Compendex

    Publisher: This book is scheduled to be published by IGI Global and it is anticipated to be released in 2019.

    https://www.igi-global.com/publish/call-for-papers/call-details/3682

  • 10.01.2019 21:06 | Anonymous member (Administrator)

    The American University of Beirut (Lebanon)

    6th - 7th September 2019

    Abstract deadline: 15th March 2019

    Organisers: Prof Kari Anden-Papadopoulos (Stockholm University) and Dr. Dima Saber (Birmingham City University) in collaboration with Dr May Farah (The American University of Beirut)

    This two-day conference entitled ‘Archiving Dissent: Post-2011 Arab imagery, memory and vernacular representations of conflict’ aims at exploring the mounting challenges but also opportunities posed by the ever-expanding collections of crowdsourced digital content documenting eight years of revolution and struggles in the Arab region. It brings together academics, activists, lawyers, archivists and artists from the MENA and beyond, to map out existing documentation of the 2011 revolts in both online and offline forms, and to think critically and strategically about issues such as preservation, use, value, access, ownership and control.

    With the democratisation of image production and dissemination, the lack of documentation of pivotal events, including human rights violations and war crimes, is no longera primary issue. Rather, main challenges are capturing and preserving the overwhelming proliferation of digital imagery coming out of the Arab uprisings, along with ensuring the integrity, reliability and accessibility of such records. In a context of increasingly contested narratives, when the revolutionary moment has slipped into civil wars, violence andthe return to emboldened oppression, these vernaculararchives become ever-more valuable as grounds for efforts to bring about ‘truth’and ‘justice’. As such, eyewitness recordings play a critical role not only in documentingadvocacy efforts, but increasingly also in ensuring the preservation of a crowd-sourced historical knowledge and memory of war

    and revolution, the protection ofrights, and the potential prosecution of atrocity and war crimes.

    Another urgent issue is also the over-reliance of grassroot image producers on Facebook, YouTube and other corporate tech platforms to distribute and archive their footage. It is critical to observe that these hyper-commercial platforms are not designed to facilitate activism, and that preservation is neither a purpose nor a practice of theirs. Indeed, tech platforms have increasingly taken on the responsibility of policing their user content and activity, through, for example, systematically removing content and channels deemed ‘offensive’. Alarming figures now reveal that YouTube has removed more than 400 000 Syria-related videos since August 2017, when it started using machine-learning to flag and mass delete so-called ‘extremist’ content, with a total lack of transparency regarding its newly developed content moderation algorithm.

    These disputable takedowns, which put at risk the entire audiovisual history of the Syrian war, reinforce existing rising concerns about the precariousness of the digital and the costs of the activists and archivists’ over-reliance on platforms they have little to no agency over. In addition, there are also increasing challenges posed by the corrupt melding of state and commercial forms of surveillance and data exploitation on these platforms, in contexts such as Egypt, Palestine and Turkey more regionally, bringing issues of user privacy and security to the fore.

    This conference provides a forum in which scholars and practitioners collaborate to address the challenges - representational, political, ethical, technical, organizational and financial - that preserving the post-2011 Arab image archives present for both present and future representations of conflict and revolt in the region.

    Participants are invited to address topics including, but not limited to:

    • (Innovative) strategiesand open-access tools and infrastructures for archiving, processing, preserving and disseminatingpost-2011 Arab image records
    • Historical precedents for both documentation and archiving practices in the MENA region
    • Key challenges and opportunities that crowd-sourced content offer for a constitution of a digital memory of post-2011 wars and revolutions in the MENA region (we particularly welcome here contributions from historians, memory studies and archival studies scholars and practitioners)
    • Learnings from regional and international/global protest movements such as Gezi Park, #metoo and #Blacklivesmatter campaigns, that could benefit activists and archivists in the MENA
    • Ethical considerations regarding the roles and rights of image creators themselves, notably in terms of considering issues of ownership, consent, harm, vulnerability, subjectivity and objectification, security, agency and responsibility.
    • Key challenges in terms of funding, selection, metadata, policy, quality, access, and strategic uses entailed in such archiving efforts
    • Strategies for mapping and securing non-governmental and regionally-based efforts to build infrastructures that allow for the collection,preservation and distribution ofthese materials
    • How to protect image records from being destroyedand insure the sustainability of the archives even when they are available in both online and offline forms
    • Issues of power, ownership and control

    The organisers welcome proposals for 20 minute academic papers and panels, and/or project-based presentations.

    Please send 250-words abstracts, with a 50-word biography to: resistancebyrecording@gmail.com

ECREA WEEKLY DIGEST

contact

ECREA

Chaussée de Waterloo 1151
1180 Uccle
Belgium

Who to contact

Support Young Scholars Fund

Help fund travel grants for young scholars who participate at ECC conferences. We accept individual and institutional donations.

DONATE!

CONNECT

Copyright 2017 ECREA | Privacy statement | Refunds policy